Shipping Information

We send all of our packages with DHL / Deutsche Post.

The dispatch is insured and directly from our warehouse in Germany.

Delivery Time

The delivery time within Germany is usually 1-3 working days. Under certain circumstances, this could be extended by approx. 2 working days.

The delivery time to all other EU countries is usually 2-8 working days.

For non-EU countries (except Switzerland), it can take up to 12 working days.

If your package is still a long time coming, please contact us at info@hwg-haushaltswaren.de.

Shipping Costs for Packages

At hwg-haushaltswaren.de there are different delivery options available depending on the destination and the weight of the parcel. The shipping costs are always displayed in detail during the payment process. So you always know what shipping costs will be incurred before you complete your order.

The shipping costs & delivery time for parcels within Germany:

The delivery time is approx. 1-3 working days.

Up to 4 kg – 4.99 € / package

Up to 30 kg – € 5.99 / package

Shipping is free for purchases of € 299 or more.

The shipping costs & delivery time for parcels to Austria:

The delivery time is approx. 2-3 working days.

Up to 30 kg – € 12.90 / package

The shipping costs & delivery time for parcels to Belgium and the Netherlands:

The delivery time is approx. 2-4 working days.

Up to 10 kg – 16.90 € / package

Up to 30 kg – € 20.90 / package

The shipping costs & delivery time for packages in other EU countries (Luxembourg, France, Czech Republic, Italy, Denmark, Hungary, Ireland, Portugal, Poland, Sweden, Spain, Bulgaria, Croatia, Estonia and Greece):

The delivery time is approx. 2-8 working days.

Up to 10 kg – 16.90 € / package

Up to 30 kg – € 20.90 / package

The shipping costs & delivery time for packages to United Kingdom:

The delivery time is approx. 3-4 working days.

Up to 30 kg – € 23.90 / package

The shipping costs & delivery time for parcels in Switzerlandand “non-EU countries

The delivery time is approx. 3-5 working days.

Up to 10 kg – 19.90 € / package

Up to 30 kg – € 24.90 / package

If you gave the wrong address when ordering or if you did not accept the package on delivery (also applies to not picking it up from the parcel shop), you may have to pay for additional shipping costs.

Shipment Tracking

With the shipping confirmation you will receive a link to track your parcel. As a registered customer, you can also find the shipment status of an order under MyHWG > My purchases. There you can see the status of individual orders at any time.